QLD – Online Training – Thursday 3rd April, 2025

Places Remaining:

5/5

This course has been put together for not only brand-new Commercial Property Mangers but the experienced managers looking to improve their skills and knowledge. 

This is a start to finish face to face training course. 

Whether you are new to the industry, have come from residential or are an existing commercial property manager just wanting to keep your knowledge and skill at their peak, this course covers every facet of commercial property management.

3 day training course

$990.00 +GST

Course Overview

Unit 1: Introduction To Commercial Property Management

  • Understanding job description
  • Identifying the 3 main commercial assets 

Unit 2: PO Form 6 – Commercial Fees And Charges

  • Completion of the PO Form 6
  • Understanding and interpreting the PA Form 6
  • Terms and conditions of the Form 6
  • Fees, Charges and Expenses
  • Best Legal practice

Unit 3: New Commercial Property Handover

  • Handover checklist 
  • Documentation required 
  • Site inspection   
  • Vacant Properties 
  • Leases properties 
  • Preparing a tenancy schedule 

Unit 4: Meeting Landlord Expectations

  • Delivering what you promise 
  • Agreed Marketing Plan 
  • Landlord Communication 
  • Advertising a Commercial Property for Lease 

Unit 5: Viewings, Applications, Leases, Commercial Tenancy Agreements, Licenses

  • Qualifying potential tenants 
  • Guarantors 
  • Tenancy viewings 
  • Understanding the applications and processes 
  • Identifying the difference between commercial leases 
  • Forms and content of a commercial lease 
  • Landlord and Tenant Insurances 
  • Registering a lease on a title 
  • Understanding the difference between a Gross Lease and Net Lease 
  • Interpreting a commercial lease agreement and their variations  
  • Commercial Bonds and Bank Guarantees 
  • Permitted use of a commercial premises 
  • What is a License and when does it apply 
  • Understanding special Terms and Conditions of a lease agreement 
  • Assignment and Subletting 
  • Termination of a Lease Agreement and understanding Repudiation 

Unit 6: Retail Management

  • Understanding the key provisions of the Retail Shop Leases Act 
  • What determines a Retail Premise 
  • Interpreting a Retail Lease 
  • The role of a Retail Property Manager 
  • Breach of Covenant and consequences  
  • Conducting Retail Premises Inspections 
  • Evaluating a tenancy mix 
  • Retail Leasing Strategies 
  • Retail Shop Lease tribunals – Now QCAT 
  • Relocation of a retail premise 
  • Interpreting a BMS and CMS 
  • Retail Management Summary 

Unit 7: Financial And Management Reports, Budgets, Outgoings And Reconciliations

  • Financial roles of a commercial property manager 
  • Invoices for Rent and Outgoings 
  • Paying landlord accounts 
  • Identifying and interpreting Monthly Financial Management Reports  
  • Income and Expenditure 
  • Actual verses Budget Reports 
  • Interpreting and calculations of Recoverable Lease outgoings  
  • Planning, Interpreting and calculations of annual budgets 
  • Interpreting and understanding the reconciliation process 

Unit 8: Reviews, Options, Renewals, Negotiation

  • Lease Management 
  • Option to Renew 
  • Understanding Rent Reviews and Clauses 
  • Calculating CPI 
  • Percentage Increases 
  • Fixed Review 
  • Preparing a Market review 
  • Lease Renewals and preparation 
  • Lease negotiations 

Unit 9: Arrears Management And Legal Processes

  • Arrears reports 
  • Arrears recovery and procedures 
  • Letters of Demands 
  • Formal Legal Action 
  • Formal Arrears Arrangements 
  • Breach of covenant for rent and outgoings Arrears 

Unit 10: Entry And Exit Reports

  • Inspection Checklists 
  • Understanding the importance of preparing reports 
  • Understanding and Interpreting an entry condition report             
  • Understanding and Interpreting an exit condition report  

Unit 11: Operations Management And Commercial Property Maintenance

  • Work Health and Safety Act 2011 
  • Understanding and managing hazards and risks 
  • Determining maintenance requirements 
  • Service contracts and checklists 
  • Contractors, Tenders and Insurances 
  • Air-conditioning systems and ventilation 
  • Lifts 
  • Building Fire Safety Regulations 
  • Understanding Building Services 
  • Tenancy Fitouts 
  • Landlord Fitouts 
  • Maintenance Records and Reports 
  • Working with Body Corporate 
  • Servicing Tenants and Landlords 
  • Minimising Risk 

Unit 12: Landlord And Tenant Communication

  • Setting boundaries 
  • Effective communication 

Unit 13: Commercial Property Summary